بزنس پروسیس آٹومیشن

Business process automation uses software to carry out repetitive, rule-based work that people currently do by hand - routing approvals, transferring data between systems, generating documents and sending notifications. The aim is fewer manual errors and shorter cycle times, not removing judgement from decisions that need it.

With the process that costs the most time and produces the most errors, which is usually data being re-keyed between two systems. Start narrow, prove the saving, then expand. Programmes that try to automate everything at once tend to stall.