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Custom software development is the design and construction of an application built specifically for one organisation processes, rather than buying a general-purpose product. It covers requirements analysis, architecture and database design, development, integration with existing systems, testing, data migration, deployment and ongoing support.

Custom development makes sense when your process is a genuine competitive advantage, when no product fits without heavy modification, when licence costs scale badly with your user count, or when you need deep integration between systems that do not talk to each other. If a standard product covers 80 percent of the need, buying it is usually the better decision, and we will say so.

Discovery is quoted as a fixed piece of work. After discovery, a defined first phase can be fixed price because scope is understood. Longer programmes usually run on time and materials with a capped monthly budget, because pretending to fix the price of unclear scope produces either padding or arguments.

You do. The repository, documentation and deployment configuration transfer to you. We do not retain licensing rights over software you paid to have built.